Nikoleta was absolutely amazing in planning and communicating with us for a trip to Europe this summer. She set up all transfers and the service was great! We had a lot of transfers on trains, planes and cars and some within our party going in different directions and she took care of it all! It was great to not have to worry about getting to and from in a foreign country. The hotels she reserved were all nice and she also reserved certain tours for us that were so memorable. She even took care of transfers and hotels in NYC and the app she used was great. It had all the train tickets, car transfers, hotels and tours right at our fingertips. She made the trip much less stressful and was always responsive if we had questions during our trip. She was very easy to work with as well and we will use her for our next adventure! I have high expectations and Nikoleta did not disappoint.